I shall return to “Head to the Hills”. Thanks for your help. Brian D . Leki Walking Poles
brilliant day today now sitting in front of fire with a cold beer. Many thanks Pete, Andrea and Claire hope to see you again. Warm! regards, Harold. Introduction to open water Swimming
Just a quick email to say a big thank you for a great day out on Saturday - not only did I learn loads but I also had fun along the way !! and you even planned some amazing weather !! Alison Walker One Day Navigation 'Head to the Hills and Back again'.
Thanks for the good customer service. Oliver. April 2013 BlueSeventy swim Gloves
Thank you for the advice. All four poles are now up and working. Very many thanks. Norman. March 2013 Leki Walking poles
Just a quick note to thank you on behalf of Mr A Felkin, his trekking pole was received on Friday and he would like to thank you for your prompt service. March 2013 Leki Trail anti shock pole
Thank you for your patience and help this morning in choosing and exchanging the walking poles. Much appreciated. Best wishes, Wendy. Jan 2013
Dear Head to the hills, Thank You for such a simple and prompt service. Very much appreciated. Many thanks, Tim Walker. Dec 2012 Swim socks
Brilliant, many thanks, Louise Fleming. Leki Ultralite Softlite Walking poles. Dec 2012
Thank you so much for prompt and very helpful service. Gloves were a perfect fit - you were spot on. Hat was also good - but may need balaclava style next - very cold bit under my chin! Thanks again. Nov 2012. Gloves for swimming
Hi Andrea. My poles arrived yesterday and I'm delighted with them and with your service. Many thanks indeed. Regards, Irene. Nov 2012. Leki Carbon Traveller
Hi Andrea, Many thanks. I am most grateful for your help and I will be back sometime for further things as a result. Martin Webber Oct 2012. Leki Ultralite Walking Poles
Hi Andrea, Parcel has arrived safely today. Excellent service thank you. Best regards, Trevor. Oct 2012 Leki Ultralite Walking Poles
Poles arrived this morning and they are brilliant. Sept 2012 Leki Walking Poles
Believe it or not but i really enjoyed Monday! Looking forward to the 16th. Thanks for organising! Caroline. Aug 2012. Buttermere Recce Swim and Goggle Test.
Dear Andrea and Pete, Just a short note to say thank you for the super Poets` Punt swim to-day. The breezy conditions made it very exciting. Once again it was very enjoyable. Best wishes, Mike Farrimond. Lake District Wild Swim: The Poets Punt Aug 2012
I appreciate your prompt response. This is VERY professional of you and your company thus a perfect example of superb customer service. I have read many great reviews about head to the hills and they were ALL absolutely right-you/your company is great.
I insist that you PLEASE forward this email to the company CEO or your boss for it is my wish to let them know how great you have been to your customers and how much I appreciate your service. For my future shopping,if available, I will be purchasing from your company. Best,Esmina von Habsburg . July 2012
Poles arrived, many thanks for all your help, fantastic service. Russell. Cumulus Outdoor Events - CORPORATE TRAINING SOLUTIONS & TEAM EXPERIENCES. July 2012. Leki Nordic Walking Instructor Poles Package
Fantastic service, my wetsuit has already arrived, many, many thanks, you are wonderful. With all best wishes, Trish. June 2012 Swimming wetsuits
Many thanks to you and Peter. Hope to see you at a Head to the Hills event soon; Sept at Buttermere if not before. Regards Robin Niblock. June 2012 Head to the Hills Events
Just wanted to say thanks Pete for supporting our event in the Parish Centre earlier in the day, especially when you guys had so much on anyway. Liz Davey. Windermere Reflections
Received the rubber feet for the Leki today, thanks for prompt attention. Frank. March 12. Leki Power Grip Rubber Tips
Many thanks for these - they arrived safely and I'm delighted with them. Kind regards, Carol Osborne.
Many thanks HTTH for the prompt delivery. I received the Leki Power Grips this morning with the Saturday post. Brilliant service! Regards, Dave. Feb 2012 Leki Power Grip Pads
Thanks for keeping me so well informed. Great customer service ! Kind regards, Alastair. Feb 2012
Hope your fine, Mrs Cunningham and I tried out our Grisport Dartmoor walking shoes when we were out with the dogs at the weekend and they were brilliant, dry, warm and very comfortable. Just to say thank you for your service and for keeping us up to date with the supply. We would highly recommend the shoes and your service in supplying them, so thank you once again. B. Cunningham Feb 2012 Grisport Dartmoor Walking Shoes
One pair of poles and two pairs of paws received just now. Excellent! Thank you!
Colin. Jan 2012. Leki Traveller Carbon Nordic Walking Poles
I have just received the repaired piece of pole today and am absolutely delighted. Will you pass on my sincere thanks to the manufacturer and tell them I would be delighted for either you or them to endorse their product and their service. Send me an invoice if I owe you anything. Regards, John. Jan 2012 Mountain King Poles
Thank you very much indeed for your helpfulness, the excellent service and your good wishes.
They arrived yesterday and were taken for a quick dash around the local woods - brilliant service, thank you very much ! Best wishes. Jill Heal. Dec 2011. Leki Traveller Carbon Nordic Walking Poles
Many thanks, everything has arrived now. Prompt friendly service much appreciated. Regards, Neil Dewey. Dec 2011. Leki Tundra XS Walking Poles
The boots arrived this morning & my husband is very pleased with them. Thanks for your good service. E. Ash. Oct 2011 Grisport Walking Shoes
Thank you for your speedy delivery of the above order. I received the leki bag and rubber end piece this morning. J Kirkham. Oct 2011. Leki trekking pole bag & leki rubber tips.
Thank you for organising an exchange. I have rec'd boots and they are perfect. Best regards Lisa. Oct 2011, Grisport womens Walking Boots.
Thank you so much for the refund and for all your help. Ruth Oct 2011
Hi. Poles arrived today, just in time for my walking holiday in Scotland. Thank you, now fix the weather! October 2011 Leki Softlite Antishock Poles
Thanks once again for your excellent response. Andrew Hirons. September 2011. Leki Thermolite AS poles
Hi, i received my hat this morning thank you, excellent service, i look forward to dealing with your company again. Best wishes R. Smith. Sept 2011. Highlander Waterproof Mountain Hat
Hey that was fast - impressed, Happy customer. Pauline Wright. August 2011 Pavement Crampons snow and ice grips
What a service! I telephoned on Friday outlining my problem with age and asking for a trusty Leki pole (my old one of long service having saved me from a bad fall
but in the process had bent). Pete, you were most courteous, helpful and efficient and as a result of your salesmanship I received the pole this morning, Saturday.
Thank you very much indeed I am most grateful and will tell younger friends who are walkers of the effectiveness of your service.
You invited me to call in and have a coffee with you when we are next in Ambleside but I think in the circumstances we should buy you one.
With renewed thanks, Walker Graham. July 2011 Leki Khumbu Speedlock Walking Poles
Jacket arrived yesterday, perfect fit thanks so much ! Clare Taylor April 2011. Icepeak Womens Jacket
Thanks. Stick received in good time. Kind regards, Melodie Rawel. April 2011. Leki Thermolite Anti Shock Walking Poles
Just to say a big thank you parcel arrived Thursday all safe and sound. Julie Harland. March 2011. Leki Traveller Carbon Nordic Walking Poles
Thanks Andrea, for your excellent service! Much appreciated. Best regards, Chris Harvey. March 2011. Walking Pole Bag
Received today with thanks. Thank you for the trekking basket - very kind. Best Regards, Russell. March 2011. Leki Wanderfreund Speed Lock Walking Pole
Thanks for your prompt reply which indicates an excellent service being provided to customers. Expect more orders.
Hi Andrea, That's really kind of you thank you. Thank You very much. Linda Feb 2011. Icepeak Womens Insulated Jacket
Pole arrived this morning. An exact match to the one I already have. Very pleased with your prompt dispatch. Thank you.
Hello Andrea, The socks arrived today, they seem great and just the right fit. Thank you very much for your trouble. Les Arcs here we come!
Thanks very much Andrea - great customer service! Mair. Feb 2011 Icepeak Womens Trousers
Thank you for trying so hard to get my poles. ...if I need something else I will let you know, Kind regards, Helen.
The poles were put to good use last weekend & they are great! L Wardle Jan 2011. Leki Carbonlite Anti Shock Trekking Poles
Hi Andrea, Thanks for the shoes and the very good service . Cheers, Bill Ingram Jan 2011. Grisport Dartmoor Walking Shoe
turned up today. I'm well pleased, Thank you. Tina Saddington Jan 2011. Grisport Quatro Hiking Boots
Appreciate your service and humour ! I'll shop again ! Stephen. Jan 2011. Helly Hansen Base layer
Hi Andrea, Jenna has received the coat so thank you for an excellent service : ) Jan 2011. Icepeak Womens Tameka SoftShell Jacket
Hi Andrea - the Leki poles arrived Xmas eve so that was great. Hope you had a great Xmas. Regards Rob. Dec 2010 Leki Anti Shock Trekking Poles
Just wanted to let you know that the rucksack arrived last week, I was really pleased that it got here in plenty of time for Christmas. Please pass my thanks on to Pete who very kindly tracked the elusive Jirishanca down and organised it's delivery to me straight from the supplier; one very pleased customer: really really good service. And on Christmas day one very pleased - and surprised I hope - husband! Best wishes for a very merry Christmas and a successful 2011. Laura Stevens OMM Jirishanca Rucksack
Dear Mr Kelly, Thank you for your reply and especially for upgrading the postage, it is very kind of you. Head to the Hills staff have been so helpful on the two occasions I have purchased from you – I will pass the word around. Kind regards, R Pinnell Dec 2010. Leki Ultralite Softlite Trekking Poles
Well once again you have delivered boots to me next day delivery. Absolutely excellent service. Many thanks! K Grigg Dec 2010 Grisport Womens Walking Boots
Many thanks. As they say........."I'll be back"! With every good wish, Alan. Dec 2010
Dear Pete, Thanks very much for your excellent service. Happy Christmas, Peter Ward. Dec 2010 Leki Trekking Poles
Thank you! It worked this time. I'm very satisfied with your service - fast answers and fast problem solving :-) Kind regards, Amelie. Sweden. Dec 2010. Icepeak Womens Ski jacket
It arrived today. It looks excellent. Thank you very much, Ruth Thompson. Nov 2010. Leki Trail Anti Shock Trekking pole
I have received my boots they are LOVELY and worth the wait. Thank you very much Andrea. All the best, Julie. Nov 2010 Grisport Dartmoor Hiking Shoe
Am very appreciative of the boots and hope to order further items in the future. Many thanks and good wishes to you and your staff. Carol Kirsch Nov 2010. Grisport Hurricane Womens Leather Walking Boot
Hello Pete, Thank you for all your help, the service you gave me was 1st class!!! thank's again, Paul. Nov 2010. Grisport Oak Huntsman Boot.
Pete, The 2 pairs of black HS trousers are great....lovely fit. J Robinson. Oct 2010. HS Outerwear Womens Walking Trousers
Many thanx for everything, Shall keep your details and will hopefully do business with you in the future. Chris, Oct 2010
Thank you, my new ultra-lightweight poles have arrived - they're amazing! Jean Turner, Oct 2010. Mountain King Trail Blaze Poles
Hi Pete, I received the Trailblazer poles this morning. Can`t wait to get into the Mourne Mountains to try them out. regards Malcolm. Sept 2010. Mountain King Trail Blaze Poles
Thank you very much for informing me of a slight delay in posting the OMM bum bag I recently ordered and the prompt dispatch once the item was in stock. Philip, Sept 2010. OMM Ultra Waist Pouch
I am the proud owner of two sets of Nordic walking poles from you over the last 2 years. Love my latest ones the v light Leki traveller carbon poles in 'go faster' colours! As a family we think they are a great way to get around.C. Trotter Sept 2010
Superb and many thanks!
Many thanks. Delighted by your excellent service! M Zacman. August 2010
Thank you so much - received the poles this morning.
Shoes received and are excellent. Next day delivery to Shetland, I'm impressed. Great service.
Thank you for prompt and efficient service. Sincerely, Nicholas Kennedy. France. July 10. Leki Makalu Thermolite anti shock poles
Thank you for all your work on my behalf. I received the boots today. It will be great to have a pair of lightweight boots in service again. Kind regards JML. Johns. July 2010 Grisport Peaklander Leather Walking Boot
Just to confirm that I have now received the second despatch of the walking shoes, thank you very much. Thank you for dealing with the enquiry promptly and the shoes are great.
...the service we received from your company is second to none. kindest regards, Morag. May 2010
Thank-you Head-to-the -Hills! The boots arrived today! Anne Myers May 2010 Grisport Quatro Walking Boots
items arrived today. What service. Best regards, Bryan Walker May 2010
Thank you for your confirmation and for the quick service. Most appreciated. Kind regards, G. Foster May 2010
Thanks, your after sales service has been great!. F.Teven, April 2010. Grisport Wolf Walking Boots.
Thanks for the refund, quick delivery and overall fantastic service. Cheers John.
Thanks so much. That is such good service. Elaine. April 2010. Leki trekking Poles
That was quick, thanks. I'll be in touch when this pair has worn out! H. March 2010.
Thanks for all your efforts. Jackie. March 2010. Leki Carbon Trekking Poles
Magic, many thanks. john. March 2010. Grisport Wolf Walking Boots
pole received today with thanks, Steve. March 2010. Leki Softlite Antishock trekking poles.
Thats a really fast delivery. Thank you, Craig. March 2010.
...they are great and I'm looking forward to trying them out. Many thanks for all your trouble. Regards, Ann.
awesome!! thanks so much! Matt, Feb 2010. Helly Hansen Lifa BaseLayer
Just like to say thanx, my friend got the shoes today and she loves them and the socks were nice as well, see you in spring when i will be bringing my son for new shoes and a new jacket. RW Feb 2010. Grisport Dartmoor Shoes
The boots just arrived, very quick service thank you, Helen. Feb 2010.
Hi, I recieved the pole yesterday. Thanks for all your help sorting this out for me. Many Thanks, Martin. Feb 2010. Leki Carbonlite Poles
Thankyou! extremely pleased with the Grisport Dartmoor shoes...Rachel Murton. Feb 2010
All received OK. Many thanks for the next day delivery, appreciated.
Thank you very much. Your service is great! Regards, Sonia. Feb 2010
Thanks Pete. Really pleased with the Icepeak trousers.
Hi Pete, Just to let you know that the boots arrived today - brilliant thanks.
Hi Guys, Thanks for your extra prompt service, the goods arrived this morning Sat
Good Morning: The boots and In soles arrived in this mornings post at 08:30, Thank you for the wonderful service.
Hi Andrea, Thankyou for your reply - it made me smile! I too have hard-working hands!
Firstly thanks for the prompt response to my on-line order for a Nelly jacket - it arrived the day after dispatch. I wore it today on the beach at Formby in biting winds and it was brilliantly warm. Maria O'Sullivan. Jan 2010. Icepeak Nelly Womens Insulated Jacket
Hi, Thanks for processing the order so quickly. Thanks and regards. Lucy. Dec 2009 Icepeak Womens Down Coat
Hi, just thought I'd let you know I received my order in this mornings post now that truly is a fantastic service. I put the order in yesterday am and it arrives from Ambleside 24 hours later. Brilliant.
Just to let you know that I have received the trousers today and they fit me well.
Hi, Poles arrived today - brilliant service - thanks :)
Debbie Sabin. Nov 09. Leki Makalu Trail Trekking Poles.
Many thanks Pete - replacement pole was safely received. Thank you for the good service.
Hi Andrea, many thanks for the update and efficient service.
Dear Pete, Thank you so very much, I have now received the replacement products, and just wanted to thank you for excellent service and good quality products!
These boots lived up to all expectations, comfortable and tough, and sooo......good looking, I bought the blue ones I might get pink next time! Pam Nov 09. Grisport Typhoon Walking Boots
Thank you. I received the order today and am most impressed with your service.
Just want to comment on the excellent service I have recently experienced from yourselves. I really appreciate the timely refund to my credit card. I would certainly not hesitate to order from you again!
Hi Pete, Thanks so much for the generous loan of your rucksack at the weekend, much appreciated & great rucksack. I’ll pop it in the post once I’ve found a bag big enough!
Hello Pete, Congratulations on your first- class service, the jacket arrived this morning.
Hi Pete, Received the rucksack in plenty of time. Thanks for your great service.
Thanks for the speedy turn-around of my Mountain King poles - ordered Friday afternoon, at my house Monday - Excellent Service! The poles look very well made and I am looking forward to testing them out around Mont Blanc later this month!
Thanks Aidan.... for the socks received today. Just the job - and received in time for our holiday in Canada. Appreciated being kept informed. Gillian. August 09 Womens Walking Socks
excellent prompt service.thanks.will use again. W K Carle. August 09. Leki Pole Rubber Stoppers
I have received my order and am delighted with it. Many thanks for excellent service. Kind regards, Ann Whiffin. July 09
I wonder how you manage to pick out all this excellent and affordable gear that hardly anyone else seems to have. All the best. HS Outerwear Walking Trousers
Thanks Andrea. This is another excellent product and very good value. All the best, Rawdon. March 09. Icepeak Men's Windproof Fleece
Thank you for being so helpful. Best wishes, Inge Dane. Feb 09.
Hi Pete, Many thanks for the refund, and for your kind gesture too. It's a pleasure to do business with Head to the Hills!
I recieved my order this morning (Friday) having ordered it wednesday eve. great service, thank you. nice to do business with you. Icepeak ladies lined trousers are great too. Liz, February 09. Icepeak Lined Womens Walking Trousers.
Just made use of your on line shopping with an OMM bumbag, ordered Monday Night and received this morning. Excellent service and communication throughout the transaction.
That's great, I bought my last boots from you 3 years ago, I wear them everyday, they have been great.
Thanks v much for refund and personal message. Much appreciated. Tinker Stoddart, Feb 09.
Well Done. The Leki poles I ordered at 16.30 yesterday, 29th January, arrived here in the far north of Scotland this morning. Amazing!
Hi, This is just to say that the item has arrived safely today. Thanks for the helpful and prompt service.
Thanks Pete, received the trousers this morning, and they are great.
Hi. Just to let you know that I have received my jacket today. It was well packaged and arrived in perfect condition.
Thanks for a great customer service. I look forward to dealing with you in the future. All the best for the new year.
Dear Aidan, Thank you for the super trousers which arrived today. It was so nice to find a pair of size 8 which fit really well (a bit long!)
Dear Andrea, Just a quick note to thank you once again for your help and to let you know that I've just purchased a pair of Icepeak Lined Women's trousers as you suggested for my wife (for Xmas). I'm sure she'll like them!
Order received today - impressed by the quality and value of the items. I'll be back. Many thanks. All the best, Rawdon Corbett. Nov 08.
Hi Pete, Thanks for the prompt service. We hope to see you again next September when we are in Ambleside for our annual week in the Lakes. Regards JML Johns. Nov 08.
Dear Peter, I came to your shop with a friend last Friday and she bought some walking boots - and we talked a bit about bad backs and walking and you told me about Alex Drummond. I just wanted to thank you.... So I am really pleased to be in contact with you both - and can't wait for time for a full assessment - and who knows, I may then get some pain relief after walking, which would be SO brilliant. See you again when next in the Lakes - which won't be too long! Very best wishes meanwhile, Lisa.
Hello from Mid Wales! Received boots, and am very pleased with them.
Thanks for dispatching my order so quickly, the boots are really comfortable, just what I needed. R.A.Court. October 08. Grisport Mens Leather Walking Shoe.
Thats great , thank you. I will definately be ordering again from you soon. Kind Regards Dean. October 08. OMM Lightweight Designs
I am thrilled with the walking shoes that I received to-day. These shoes will not only head to the hills but also into the garden!
Thank you for the great service that I have received so far, the trousers are brilliant and arrived next day. M Daglish, October 08. Walking trousers.
Thank you once again for being so prompt. I am still looking for something else on your site. Lynda Sept 08
Thanks for your help ... I will look at this site first in future and recommend it to anyone else looking for outdoor supplies. Regards, Brian. August 08.
Dear Aidan, thankyou for your speedy delivery and reply. Lynda August 08
Hi, Many thanks for our order received safely today. Thank you for your prompt and efficient service. We are thrilled with our waterproof jackets. Regards, James Archer August 08
Brilliant service! Just wanted to say thanks for the brilliant service, the sleeping bags arrived so quickly and are exactly what I wanted. Alison, August 08.
Morning Adam, Just to let you know that the OMM jacket arrived safe and sound today. Looking forward to trying it out Thanks for your help. I'll keep an eye on your web page when I need some other gear. Cheers, Richard. July 08.
That's great - thank you for dealing with this so promptly. Heather Barnfield. July 08
Thank you very much. I must say the service from HTTH has been excellent (efficient and hassle-free) and I'll be recommending you guys to friends. Thank you. Marco. July 08
Hi Adam, Thanks for sending the walking pole. It's great and I look forward to using it! with best wishes, Caroline June 08
Boots received today - very prompt and efficient service, thank you. Many regards, Richard. May 08.Grisport Peaklander Leather Walking Boot
Hi Pete, Rec'd rucksack today. Many thanks for such efficient service. Kind regards, Ravi. April 08. Karrimor Trail 35L Rucksack
Hi There, Excellent service, super fast delivery, products fantastic, i will definately shop again. Many Thanks Karen Fowler April 08 Icepeak Womens Walking Trouser
Dear jess & andrea. Have received my jacket and it fits perfectly. Thankyou both for all your help.
Thank you for your prompt service. Regard A Stanton. March 08
I bought a Keela Munro jacket from you back in November while we were up in Ambleside...The jacket is superb! I have worn it regularly over the past couple of months... I'll certainly be calling into your shop next time we are up in Ambleside to see what other treasures you have hidden there. Regards Mike, March 08. see Mikes full Keela Munro review click here >>
Many Thanks for the prompt service and delivery on my Ice Peak jacket; ordered on Tuesday afternoon, received on Wednesday morning. Well done indeed. Mick Collinson. 19 Jan.
Thanks for your super-fast response Jess. We look forward to receiving the rucksack. Sue. 18 Jan 08
Thanks for the updates, Great to be kept informed. Iain. Jan 08
Very quick service, thank you!L Shakespeare. Dec 07
Hi Andrea and Pete, Thanks again for the excellent advice on the right fell walking kit, and for the superb Icepeak soft fleece jackets . Head to the Hills is now firmly fixed as the starting point for our trips into the Lake District. Jon & Wendy, Kent. Dec 07.
Many thanks for great customer service in terms of keeping us informed - well worth the wait, 3rd pair bought ! Cheers; D Horner Nov 07 Grisport Dartmoor Walking Shoe
Thank you very much for all your kind help Beatrice. Oct 07. Karrimor Spike 20L Rucksack
Many thanks Jessica. I look forward to receiving the socks. They are for my 'pink mad' friend who is going away over Christmas on a walking holiday - she will love them! Kind regards, Irene. Sept 07. Ladies walking socks
Item arrived safely.Thanks for the prompt service. Elizabeth Clatworthy. Sept 07. Trespass Dashing Waterproof Jacket
Dear Andrea, It was indeed a pleasure to do business with Head to the Hills. You even sent me an e mail saying that it (my jacket ) had just been packed and was on it's way to the post office. It arrived next morning. I will certainly use your web Site again and will indeed recommend it to my friends in the local walking club. Regards, Joy Scott. 19 Aug 07.Target Dry Mac in a Sac.
Andrea & Pete Congratulations on the launch of your new web site HeadtotheHills.co.uk, now everyone can get 'More Adventure for their Money',
Tags : Customer, Feedback, Testimonial, service